1. Acceptance of Terms
Welcome to Blue Lotus! By using our services or browsing our website, you’re agreeing to our Terms & Conditions.These terms help us ensure a smooth and enjoyable experience for everyone — from your initial consultation to the completion of your interior design project.
If anything here doesn’t feel right to you, please let us know before using our services. Your continued use of our site or engagement with our team means you accept and agree to these terms.
2. Services & Quotes
At Blue Lotus, we love turning your dream spaces into reality! Our services include consultation, space planning, concept design, procurement, project management, and installation.
We’ll provide you with a clear proposal or quote that outlines the scope, deliverables, timelines, and costs, so you know exactly what to expect.
3. Payments & Fees
We want the payment process to be simple and clear. Your proposal will outline the payment terms, which usually include:
- An initial deposit to confirm your project.
- Staged payments tied to key milestones.
- A final payment once everything is completed and you’re delighted with the results.
If payments are delayed, it may affect our schedule or pause work until the balance is settled. Don’t worry — we’ll always communicate with you if anything changes and work together to keep things smooth.
4. Cancellations & Refunds
We understand that plans can change. If you need to cancel a project after acceptance, here’s how it works:
- Cancellation fees may apply to cover any time, materials, or services already scheduled.
- Refunds (if applicable) will be considered fairly, based on work already completed and costs incurred.
We’ll always communicate clearly and work with you to make the process as smooth and stress-free as possible.
5. Client Responsibilities
To make your project a success, we rely on your active support as well. Please provide accurate information, timely feedback, and ensure access to the project site whenever needed. Make sure any required permissions, approvals, or consents are in place before work begins.
Your cooperation helps us stay on schedule, avoid delays, and deliver the highest quality results tailored to your vision. By working closely together, we can ensure a smooth process and create a space you’ll truly love.
6. Intellectual Property
All designs, drawings, images, and documents we create are ours until full payment is received. Once the project is fully paid, you’re free to use them for your space. We retain ownership unless we agree otherwise in writing—this helps us keep our creative work protected while giving you what you need for your project.
7. Warranties & Materials
We carefully choose materials and suppliers for your project. While we do our best to ensure quality, we cannot guarantee third-party products beyond the manufacturer’s warranty. Any special guarantees we offer will always be clearly stated in writing.
9. Privacy & Data
We respect your privacy and handle your personal information carefully. Any data we collect is used only to provide our services and manage your project. You can read more in our Privacy Policy. By working with us, you agree to this responsible use of your information.
10. Third-Party Links & Suppliers
Sometimes we may suggest or link to other websites or suppliers to help with your project. While we trust these sources, we don’t control them and can’t be responsible for their content, services, or performance. Any issues with a third party should be addressed directly with them.
11. Portfolio & Photography Rights
We love showcasing our work! With your permission, we may use photos of your project in our portfolio, website, or social media. We’ll never share anything you’re uncomfortable with, and all images will be used respectfully and professionally.
12. Consultation Disclaimer
During our consultations, we provide advice, ideas, and recommendations based on our experience and knowledge in interior design. While we aim to guide you toward the best solutions for your space, all decisions and final choices are ultimately yours. We cannot guarantee results beyond our control, and we are not responsible for any issues that may arise from decisions you make using our guidance. Our goal is to provide helpful insights and support, but your satisfaction depends on collaboration and clear communication throughout the project.
13. Termination
We hope every project goes smoothly, but if either party feels it’s necessary to end the engagement, termination can be done with written notice. This usually happens if one party doesn’t follow these Terms and doesn’t fix the issue within a reasonable time. Ending a project doesn’t remove your responsibility for payments for work already done or costs already incurred. We aim to handle any termination professionally and fairly, ensuring both sides are clear on next steps.
14. Changes to Terms
We may occasionally update these Terms & Conditions to keep things clear and fair. Whenever we make changes, we’ll post the updated version on our website along with a "Last Updated" date. By continuing to use our services after any updates, it means you’re happy with the new terms. Don’t worry — we’ll always do our best to keep everything transparent and easy to understand.
15. Contact
If you have questions about these Terms & Conditions, contact us:
Blue Lotus Interior
Email: info@bluelotusinterior.com
Phone: +91 7980297369
These Terms & Conditions cover our full agreement, ensuring clarity and a smooth experience for you.